Clothworks Policy

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Return Policy:
Any merchandise returned or exchanged without an authorization code will be charged a 25% restocking fee. You may return any item (except those items which are special ordered) for exchange or refund of your credit card account less shipping charges. Any items returned that were purchased with free shipping coupons will be charged the regular outgoing freight charges when the merchandise is returned. Items must be returned within 21 days of delivery, with a copy of your receipt to insure proper credit. Merchandise returned after 21 days with an authorization code will be charged a 25% restocking fee. Items returned after 45 days of receipt will not be accepted for return. We cannot accept returns of merchandise that are used, laundered, or soiled. Items that are special ordered are not returnable. Health department regulations do not permit us to accept open packages of bedding including: sheets, Duvets, mattress pads, pillow cases, and pillows for refund or credit. All items purchased with a discount coupon are subject to a restocking fee. All images represent our products to the best of our ability within the limits of the internet and computer graphics. Unfortunately, individual computers reproduce color in vastly different spectrums, depending on video cards, monitor settings, etc. In light of this we cannot guarantee that the image you see accurately portrays the actual product colors, texture or pattern. The customer will be responsible for all freight charges incurred in shipping and/or returning of products for this reason.

Privacy Policy:
At Clothworks we are committed to protecting the privacy of our customers, which is why we do not sell, rent, or loan any personal identifiable information regarding our customers to any third party. We hope the policy will answer all of your questions regarding how we treat information gathered from visitors and customers at www.ClothworksOnline.com.

In order to process your order efficiently, we collect the following information: name, billing address, shipping address, e-mail address, phone number, and credit card information when you place an order with us. This information is used solely by www.ClothworksOnline.com and is stored in a secure environment.

At
Clothworks we collect personal information only for the purposes of fulfilling orders, providing a high level of customer service, and gaining knowledge internally regarding what our customers want. We do not give or sell personal information to any other party.

Copyright:
The following elements of this Web site are the property of Clothworks or our suppliers and are protected by United States and international copyright laws:

All text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations-both individually and as they are compiled on the site. This includes all associated software.

The trademarks ClothworksOnline.com and our affiliates may not be used without our written permission. Trademarks or trade dress include the www.ClothworksOnline.com name and logo, and other graphics, logos, page headers, button icons, scripts, and service names of www.ClothworksOnline.com products, services, and programs, and those of our suppliers and affiliates

All other trademarks that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us or our suppliers and affiliates.